Right people. Right skills. Right place. Right time.
This FREE course helps Queensland business owners, managers, People and Culture/Human Resources specialists, and business administration professionals who support small to medium enterprises develop an agile, flexible workforce plan to adapt to changes in the business environment. Employing principles of workforce planning and by examining the operational, tactical and strategic focus, the plan will complement and integrate into an organisation’s overall business planning.
The Workforce Planning for Business Course is delivered in partnership with Jobs Queensland, proudly supported by the Queensland Government.
Eligibility requirements
Open to business owners and managers located in Queensland. This course is also suitable for People and Culture/Human Resources specialists and business administration professionals who support small to medium enterprises.
How is the course delivered?
Weekly Workshops: Seven (7) x 90-minute workshops, followed by 30 minutes of networking each week. These workshops are delivered simultaneously online and in-person. They are also recorded for self-paced learners.
Course Information
The content is delivered as workshops within this free, short course. The weekly schedule includes the development of a customised workforce plan and helps organisations to respond to workforce needs, challenges and changes. Topics covered will include stakeholder planning and analysis, creating a workforce profile and identifying workforce supply and demand dynamics. Participants are welcome to attend in person at our locations or simultaneously online.
Modules
Module 1: Introduction to workforce planning
Module 2: Who to involve in workforce planning
Module 3: How to understand your business and the environment
Module 4: How to identify your workforce issues
Module 5: Understanding what your future workforce looks like
Module 6: How to assess your workforce risk
Module 7: Developing your workforce plan
Not the right planning course? Please visit the Workforce Planning for REGIONS Course which has specialised content for local council teams and Regional Jobs Committee stakeholders.
Registrations are currently closed. If you would like to support a future course offering, please submit your interest below.
Contact us
For more information, email wpc@usc.edu.au or phone +61 7 5430 2925

Meet the Course Coordinator
Dr Wayne Graham is a Senior Lecturer in Management. Wayne has developed a suite of microcredential planning courses in collaboration with all levels of government and stakeholders from a variety of industry sectors. The courses are co-designed, co-delivered and co-evaluated with industry representatives and government agencies. Funding for the courses has been provided by the Queensland Government. The courses are offered simultaneously online and onsite at various locations throughout the state.
Wayne has presented his research findings at national and international conferences and he has published his research in peer-reviewed journals, including the Journal of Health Organization and Management, the International Journal of Educational Management, and the Journal of Business and Industrial Marketing. As well as working in higher education, Wayne has worked in the vocational education sector, the automotive industry and local government.